Customer Support

What is KYC and how to submit Identity Verification

KYC & Identity Verification

What is KYC ?
  1. KYC stands for “Know Your Customer”, it’s a process of DACX identifying and verifying our users.
  2. KYC helps prevent illegal transactions such as money laundering, terrorist financing, fraud, and other malicious activities.
  3. In order to be one of the most trustworthy and transparent exchanges, DACX officially implemented KYC on September 1, 2019. This will ensure that DACX stays current, and regulated, and meets the development rules of the virtual currency industry. 
  4. KYC ID Verification is required by all users which allows them to trade on DACX platform.




How to set up KYC on DACX

  • To complete KYC, please log in to your DACX account and go to Account > Account Verification
  • Please make sure you take a photo of your passport or government issued ID as shown below. You must make sure the made and details are clear and visible.
  • Please take a selfie with the document and upload under the Selfie image section

How to submit Documents and Your Picture for ID Verification:




DACX Exchange Dashboard - KYC Section & Details
In case if you are submitting Driver license or National ID; you are required to upload a combined image (Back & Front sides) of the government issued document/Card.




Email Notification for KYC Application Status:

Once you have Successfully submitted the KYC Form, you will receive an email notifying the KYC Status of your application.





Also, account verification status can be seen in the dashboard section of your account.








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