Customer Support

Recommended Security Measures


Security

Recommended tips to keep your account secured

  • Set up your 2FA Google Authenticator and enable it
  • Created a strong password and NEVER give it to anyone, not even DACX staff members
  • Do not send any money nor tokens to anyone claiming to be a member of DACX
  • Make sure your email address is secured



How to Prevent Phishing Attack?
Phishing is a method of trying to obtain sensitive confidential information such as username and password through some of the user interaction.

Examples of phishing includes and avoid them:
  • Fake DACX websites
  • Fake Social Media accounts pretending to be DACX
  • Impersonating to be a DACX member sending malicious links such as giveaway links
  • Email Spoofing
  • Fake Social Media community pretending to be DACX Community



Where do I store DACX token for long-term security?

  • Supported ERC-20 wallets such as MyEtherWallet (MEW)
  • Storing DACX tokens on any of Ledger devices





Avoiding Scammers on Social Media

  • Avoid sending money or tokens to anyone pretending to be the CEO or management from DACX.
  • DACX will never ask users to send money or tokens
  • Avoid any social media pretending to be DACX, here are the official links:





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